Field Service Engineer

Field Service Engineer

Schedule: Monday to Friday, 9:00 AM - 5:00 PM (occasional overtime and weekend work may be required due to the critical nature of the role).

Join a growing team supporting some of the most prominent pharmaceutical clients in Ireland. This role offers excellent career progression opportunities, as demonstrated by the recent internal promotions within the team.

Role Overview

As a Field Service Engineer, you will play a critical role in servicing, commissioning, and operating advanced water treatment equipment across Ireland and Europe. This position requires a hands-on approach, technical expertise, and a strong customer focus to ensure seamless operation and maintenance.

The equipment you will work with includes:

• Mechanical Vapor Compression Stills
• Reverse Osmosis (RO) Systems
• Ultrafiltration
• Water Softening and Carbon Filtration Systems
• Distribution systems comprising pumps, valves, heat exchangers, and instrumentation.

Key Skills and Expertise

The ideal candidate will bring a well-rounded technical background, with experience in areas such as:

• Marine Engineering: A strong foundation, offering hands-on experience with mechanical and electrical systems.
• Water Treatment/Purification Equipment: Knowledge of RO systems, steam systems, and filtration processes is critical.
• Mechanical Systems: Expertise with pumps, motors, valves, and instrumentation is essential.
• Troubleshooting: Ability to diagnose and resolve issues efficiently, minimising downtime for clients.
• Pharmaceutical Industry: Experience in start-up and commissioning within the pharma sector is highly beneficial.
• Automation: Skills in Allen Bradley and Siemens PLCs, paired with an electrical qualification, would set the successful candidate apart.

These skill sets will be vital for excelling in this role, ensuring high-quality service delivery and customer satisfaction.

Key Responsibilities

• Service and Maintenance: Repair, maintain, and operate installed equipment, ensuring minimal downtime and high customer satisfaction.
• Commissioning: Install and commission new equipment at client sites, including troubleshooting and testing systems.
• Customer Interaction: Represent the company professionally, maintaining open communication and prioritising customer needs.
• Documentation: Prepare detailed trip reports, complete necessary paperwork, and provide technical feedback for product improvement.
• Training and Feedback: Deliver technical training to clients and communicate their feedback for future product development.
• Compliance: Adhere to company policies, health and safety standards, and regulatory requirements.

Qualifications and Experience

Ideal Background:

• Marine engineering or similar technical discipline, providing a strong foundation for this role.
• Hands-on experience with water treatment/purification equipment, pumps, motors, steam systems, valves, and instrumentation.
• Proven track record in troubleshooting and diagnosing mechanical and electrical systems.
• Automation experience, particularly with Allen Bradley and Siemens PLCs, along with an electrical qualification.
• Start-up and commissioning experience within the pharmaceutical sector is a strong advantage.

Requirements:

• Degree or Diploma in Marine, Electrical, or Mechanical Engineering (or related fields).
• Valid driver’s licence and reliable transportation.
• Strong hands-on technical skills with the ability to travel nationally and internationally.

This role is a fantastic opportunity for an engineer with the right skill set to work on cutting-edge technology, contribute to the success of leading pharmaceutical clients, and advance their career in a dynamic and supportive environment.

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