Service Advisor
Our client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service Advisor to join their team.
Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.
The Role:
Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.
Responsibilities to include:
Answering the telephone and booking in customers for services
Maintaining a daily diary
Welcoming customers to the showroom and checking their details on arrival
Documenting the customers' car problems and passing the information to the mechanics
Consulting with mechanics about repairs
Answering questions about service outcomes (after consulting with the mechanic if necessary)
Consulting with customers and mechanics to schedule car check-ups and service appointments
Giving the customer, an approximate cost and time it will take for repairs to be completed
Invoicing the service charge and receiving payment.
Skills & Experience that we need:
Previous Reception/ Service/ After Sales experience
Prior experience in the motor industry would be a distinct advantage
Initiative-taking professional with excellent customer service skills
Excellent administration skills
Collaborator
Strong interpersonal, written, and communication skills.
The Offer:
This position is a permanent role with salary depending on candidate skills and experience but expected base salary of up to €32K - €36K per annum, and the opportunity to work in a wonderful team environment.
Hours of work – Onsite -9am to 6.00pm Monday to Friday.
How to Apply:
If you are interested in applying or want to know more about this role please contact,
Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to orlaigh.quinn@cpl.ie.
For a full list of our open jobs, please have a look at cpl.com.
#CplLimerickOfficeSupport
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