Service/ After Sales Advisor

Service / After Sales Advisor

Our client, a market leading employer in the motor sector, based in Limerick, has an immediate opening for a full-time Service / After Sales Advisor to join their team.

Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.

The Role:

Reporting to Aftersales Manager, the Service / After Sales Advisor will present a friendly and professional face to customers and provide efficient administrative to other departments.

Responsibilities to include:

Answering the telephone and booking in customers for services

Maintaining a daily diary

Welcoming customers to the showroom and checking their details on arrival

Documenting the customers' car problems and passing the information to the mechanics

Consulting with mechanics about repairs

Answering questions about service outcomes (after consulting with the mechanic if necessary)

Consulting with customers and mechanics to schedule car check-ups and service appointments

Giving the customer, an approximate cost and time it will take for repairs to be completed

Invoicing the service charge and receiving payment

Skills & Experience that we need:

 Previous Reception/ Service/ After Sales experience

Prior experience in the motor industry would be a distinct advantage

Initiative-taking professional with excellent customer service skills

Excellent administration skills

Collaborator

Strong interpersonal, written, and communication skills.

The Offer:

This position is a permanent role with salary depending on candidate skills and experience but expected base salary of up to €32K - €36K per annum, and the opportunity to work in a wonderful team environment.

Hours of work – Onsite -9am to 6.00pm Monday to Friday.

How to Apply:

If you are interested in applying or want to know more about this role please contact,

 Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to orlaigh.quinn@cpl.ie.

For a full list of our open jobs, please have a look at cpl.com.

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