Customer Care & Sales Executive (New Homes)
Blanchardstown, West Dublin
€45-50k
Required for leading private developer who are undertaking several residential projects across North Dublin, Louth & Kildare.
Role will be predominantly office based, but some travel will be required.
Own vehicle required.
Ideal candidate will have a strong aftersales focus, and have previously dealt with customers and possess a client facing disposition with an understanding of the property industry ideally the new homes sector.
Working as part of the sales & marketing team, reporting to the Head of Sales & Marketing.
The role involves co-ordinating day to day operations once buyer moves in and dealing with any issues that arises post completion.
Assist with snag and final inspections to progress the completion process.
Responsibilities
- Coordinating the day-to-day operations once buyers move in and dealing with any issues that may arise.
• Provide high quality of customer service, update and maintain current daily logs.
• Preparing and collating handover information manuals. - Liaise with home buyers to arrange snagging appointments and ensure snag lists are issued to site and progressed
- Assisting with final Inspections at snagging stage
- Maintain highly organized filing system for manuals, handover packs, customer care files, snag lists, weekly reports
- Assist with sales closings - Liaise with purchasers to arrange handover of keys and conduct a demonstration of the workings of the house (training will be provided)
Experience/skill set should include:
- 2-3 years experience in a property management/sales/customer care environment
- Excellent customer service
To register your interest please forward your CV to John.Behan@icds.ie or call 01-632-1200 to discuss.
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