Stoma Care Clinical Nurse Advisor

Stoma Care Clinical Nurse Advisor

Reporting to: Business Unit Manager – WOC & IPC (Wound, Ostomy, Continence, Infection Prevention Control)
Location: Dublin Head Office – Territory covers the Republic of Ireland, with a focus on key accounts and regions. Ideally based in the Midlands or Dublin area.
Type: Permanent

Core Responsibilities:

• Provide expert nursing support in stoma care for key customers in line with the rollout of the Homecare Service.
• Professionally represent the company and its product portfolio.
• Build and maintain strong relationships with key accounts and target customers.
• Monitor developments, trends, and competitor activities within the assigned territory, providing feedback to the Business Unit Manager.
• Deliver education and technical support for stoma care to medical personnel and key customers.
• Contribute technical expertise in the creation of educational materials and support systems.
• Promote and identify opportunities for the company’s product range in line with business objectives.
• Represent the company at trade exhibitions, meetings, and site visits.
• Keep accurate customer and territory records through the CRM system and other reporting tools, meeting deadlines set by management.
• Utilize advanced product knowledge and professional sales techniques to maximize product use and sales.
• Maintain regular contact with Clinical Nurse Specialists to stay updated on current clinical trends and practices.
• Provide tailored training, education, and support to meet the specific needs and expectations of individual customers.
• Implement attraction, development, and retention strategies for key and target accounts.

Key Skills:

• Strong attention to detail and a collaborative mindset, contributing effectively to team efforts and fostering positive relationships.
• Demonstrated problem-solving ability with a structured approach, identifying root causes and evaluating solutions to deliver the best outcomes.
• Ability to build rapport, exuding a positive and approachable demeanor with both customers and team members.
• Effective communicator who is receptive, empathetic, and capable of conveying key information clearly and concisely.
• Skilled at managing multiple tasks, handling various situations calmly and professionally, and maintaining integrity in all interactions.

Essential Requirements:

• Registered Nurse with the INMB.
• Proven experience in stoma care; additional experience in urology is advantageous.
• Exceptional interpersonal and relationship-building abilities.
• Strong presentation and communication skills, with excellent listening capabilities.
• Effective time management, administrative, and written communication skills.
• Full, clean driving license.
• Eligibility to work in Ireland.
• Flexibility to work outside standard office hours when required.

This role offers the opportunity to join a dynamic and professional team, supporting the delivery of high-quality care and service to customers while working with cutting-edge products in the healthcare field.