MetroLink Press Office Lead
General
Transport Infrastructure Ireland (TII) was set up to deliver and operate safe and efficient light rail and national road networks. TII’s mission is to deliver transport infrastructure and services that contribute to the quality of life of the people of Ireland and support the country’s economic growth.
TII’s ability to deliver and operate light rail and roads networks efficiently is recognised, as evidenced by the portfolio of National Development Plan (NDP) 2021–2030 investments entrusted to TII and its partners to deliver.
Under the NDP there are three areas under the remit of TII which identify key priorities:
1) Investment in public transport infrastructure to be delivered on behalf of the National Transport Authority (NTA) in line with the Transport Strategy for the Greater Dublin Area 2022-2042. This Strategy commits to the undertaking of appraisal, planning and design of Luas network expansion to Bray, Finglas, Lucan and Poolbeg. Importantly, the Plan also sets out a firm commitment to deliver a metro rail system known as MetroLink that will run from Swords to Charlemont, connecting Dublin Airport with the city centre and providing interchanges with other public transport services including Iarnród Eireann at Glasnevin, the DART at Tara Street and Luas at O’Connell Street and Charlemont. TII also delivers light railway infrastructure being planned in other cities. Currently TII is working in partnership with the NTA on the planning and design of Cork Light Rail Transit.
2) Investment in national roads, active travel and Greenway infrastructure will be delivered in accordance with the guiding principles of the Department of Transport, National Investment Framework for Transport in Ireland and the Strategy for Future Development of National and Regional Greenways. The major roads, active travel and Greenways projects to be delivered and funding provisions are set out in the NDP 2021 to 2030. TII also has a new function for the delivery of zero and low emission vehicle infrastructure (ZEVI) under the Road Traffic and Roads Act 2023.
3) Investment in asset management, maintenance and renewal expenditure will need to increase over the lifetime of the NDP to meet the required investment levels for the current transport network and for new projects as they come into service.
TII’s ambitious plans for infrastructural delivery will drive Ireland’s long term economic, environmental and social progress across all parts of the country over the next decade. The NDP, which is aligned with the delivery of the objectives of the National Planning Framework (NPF), sets out a roadmap and the level of investment which will underpin the NPF and drive its implementation over the next ten years.
To find out more about TII visit www.tii.ie.
TII Information Booklet - MetroLink Press Office Lead – April 2025
MetroLink Programme
MetroLink is a transformative piece of public transport infrastructure and will be Dublin’s first metro railway. The system will offer a high-capacity, high-frequency metro railway with 16 new stations from Swords to Charlemont. It will interlink with multiple transport networks, including Dublin Airport, Irish Rail, DART, Dublin Bus, and Luas, promoting a seamlessly integrated transport experience for the Greater Dublin Area. The majority of its 19km route is underground, marking a paradigm shift for Irish public transport. Upon launch, MetroLink will provide trains every three minutes during peak times, with expected annual ridership of 53 million passengers, providing unprecedented convenience of travel to passengers.
MetroLink Press Office Lead
Job Details
Title of Role: Press Office Lead Grade: Principal Officer
Directorate: MetroLink
Nature of Employment: This is a specified purpose contract until 3 months post commencement of passenger services on Metrolink.
Function: Communications and Stakeholder Engagement
Workstream: Press Office
Reports to: Communications and Stakeholder Engagement Director
Work Location: The successful candidate will be based in TII Offices on Parkgate Street, Dublin 8, or such other place as determined by TII. Blended working arrangements in place.
Job Description
The Press Office Lead will manage MetroLink’s press office and ensure effective communication with the media, employees and the public. The role involves developing and implementing communication strategies, managing media relations and creation of press releases, statements and other communication materials. The role holder is responsible for the development and delivery of external public events and market engagement events on behalf of the programme. Additionally, the Press Office Lead will coordinate the internal communications team to produce engaging content for various media platforms.
Principal Accountabilities
• Establish the process and procedures for the management of a press office for a major infrastructure programme.
• Develop and implement the communication strategies as set out in the MetroLink Strategic Communications Plan. Ensure these strategies align with MetroLink's objectives.
• Prepare and curate responses to PQs, FOI and EIA requests in conjunction with TII Regulatory and Administration Department.
• Prepare briefing notes for Government Departments and relevant Ministers.
• Develop and execute strategic Public Relations campaigns.
• Oversee the creation of press releases, statements and other communications strategies.
• Oversee the implementation of internal communication strategies to ensure consistent and effective messaging across the organisation.
• Work closely with the Director of Corporate Communications to support internal and external communication matters across MetroLink.
• Lead and manage the press office team, providing clear direction, support and development opportunities. Foster a collaborative and high-performance culture within the press office team, providing training and development opportunities to enhance their skills and capabilities.
• Build and maintain strong relationships with media outlets, government agencies, and community organisations.
• Ensure that all communication is consistent with MetroLink’s brand and messaging guidelines.
• Create and oversee MetroLink’s social media plans including internal and external content creation.
• Create and execute plans to effectively manage and mitigate any potential public relations issues.
• Analyse and report on engagement data and analytics to interpret and inform communications decisions.
• Evaluate the effectiveness of communication strategies.
• Build and maintain positive relationships with key stakeholders both internally and externally.
• Represent the organisation at public events and meetings.
• Manage and orchestrate key external press and market engagement events on behalf of the programme.
• Advocate for continuous operational improvement, taking advantage of opportunities as they arise.
• Promote an equitable, inclusive and collaborative workplace
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role throughout the project
• Undertaking such other tasks, activities or other duties as may be required or assigned as appropriate to the grade.
All the divisions within TII have inter-dependent responsibilities and close cooperation, collaboration and teamwork are required across the whole organisation to meet tight deadlines.
ESSENTIAL REQUIREMENTS
Character
Each candidate must be of good character.
Health
A candidate for and any person holding the role must be fully competent and capable of
undertaking duties attached to the role and be in a state of health such as would indicate a
reasonable prospect of ability to render regular and efficient service.
Experience, Skills and Qualifications
The successful candidate will be required to demonstrate the key competencies for a Principal Officer
position as outlined in Appendix 1, as well as the following job-specific requirements:
Experience
• A minimum of 10 years of experience managing an organisations’ communication team/press
office, internal communications team and event management.
• Hands on experience in developing, managing, and implementing strategic communication
programmes across multiple areas.
• A deep understanding of social media and analytics.
• Experience leading and managing a team.
Skills
• Strong project management skills to oversee the planning, execution, and completion of a
project within the Press Office.
• Strong event management skills.
• Ability to effectively engage with and manage relationships with various stakeholders.
• Excellent verbal and written communication skills to facilitate clear and consistent dialogue
between all parties involved. Native proficiency in English.
• Expertise in identifying, assessing, and mitigating risks associated with projects.
• Strong collaboration skills to work effectively with multidisciplinary teams and ensure
cohesive project delivery.
• Strong understanding of social media.
• Ability to identify issues and develop effective solutions to keep the project on track.
• Flexibility to adapt to changing project requirements and environments.
• Strong interpersonal skills with the ability to influence and relate to individuals and groups –
both technical and non-technical.
• Strong analytical and organisational skills.
• Ability to govern and drive outcomes to ensure high quality service.
• Familiarity with the culture and organisation of the public sector.
Formal Education Qualifications
• Degree or 3rd level professional qualification (NFQ Level 8 or equivalent) in communications,
Practicing / Training / Compliance Certification Professional Memberships
Note:
In order to assure the shortlisting panel that you satisfy these requirements you must explicitly
reference how you meet the requirements in your application. Failure to demonstrate these
may prevent your application progressing to future shortlisting stages.
Candidates who come under consideration following the final selection stage will be required
to provide documentary evidence of their eligibility, including qualifications and evidence of
fluency in the English language.
Candidates who are unable to show that they hold the required qualifications may be
withdrawn from the competition at any stage. An invitation to interview or any element of
the selection process is not acceptance of eligibility.
Key Competencies for effective performance at Principal Officer level have been outlined in
Appendix A.
PRINCIPAL CONDITIONS OF SERVICE
The scale of pay for Principal Officer as of 1 March 2025 is as follows:
Personal Pension Contribution (PPC) Pay Scale:
€104,971 to €129,841 - personal pension contribution (PPC) rate. This salary is payable to
an individual who is required to make a personal pension contribution (PPC) to their main
pension (in general those persons whose initial appointment to the Public Service is on or
after 6th April 1995).
Non PPC Scale:
€99,723 to €123,349 - non personal pension contribution (non-PPC) rate. This salary is
payable to an individual who is not required to make a personal pension contribution (PPC) to
their main pension scheme.
Note:
• Entry salary will be at the minimum point of the scale and will not be subject to negotiation
• Different pay and conditions may apply if, immediately prior to appointment, the
appointee is already a serving Civil Servant or Public Servant
• The rate of remuneration may be adjusted from time to time in line with Government pay
policy.
Tenure
This is a fixed purpose contract until 3 months post commencement of passenger services on Metrolink.
Annual Leave
The appointee will be entitled to 30 days annual leave a year. This leave is exclusive of public holidays.
Superannuation and Retirement
The successful candidate will be offered the appropriate superannuation terms and conditions as prevailing in the Civil Service at the time of being offered an appointment. In general, an appointee who has never worked in the Public Service will be offered appointment based on membership of the Single Public Service Pension Scheme (“Single Scheme”). Full details of the Scheme are at www.singlepensionscheme.gov.ie
Where the appointee has worked in a pensionable (non-Single Scheme terms) public service job in the 26 weeks prior to appointment or is currently on a career break or special leave with/without pay different terms may apply. The pension entitlement of such appointees will be established in the context of their public service employment history.
Key provisions attaching to membership of the Single Scheme are as follows:
• Pensionable Age: The minimum age at which pension is payable is 66
• Retirement Age: Scheme members must retire on reaching the age of 70.
• Career average earnings are used to calculate benefits (a pension and lump sum amount
accrue each year and are up-rated each year by reference to CPI).
• Post retirement pension increases are linked to CPI.
Pension Abatement
If the appointee has previously been employed in the Civil or Public Service and is in receipt
of a pension from the Civil or Public Service or where a Civil/Public Service pension comes
into payment during his/her re-employment that pension will be subject to abatement in
accordance with the Public Service Pensions (Single Scheme and Other Provisions) Act 2012,
(the 2012 Act). Please note: In applying for this position you are acknowledging that you
understand that the abatement provisions, where relevant, will apply. It is not envisaged
that the employing Department/Office will support an application for an abatement
waiver in respect of appointments to this position.
However, if the appointee was previously employed in the Civil or Public Service and awarded
a pension under voluntary early retirement arrangements (other than the Incentivised
Scheme of Early Retirement (ISER), the Department of Health Circular7/2010 VER/VRS or
the Department of Environment, Community & Local Government Circular letter LG(P)
06/2013 which, renders a person ineligible for the competition) the entitlement to that
pension will cease with effect from the date of reappointment. Special arrangements may,
however, be made for the reckoning of previous service given by the appointee for the
purpose of any future superannuation award for which the appointee may be eligible.
Department of Education and Skills Early Retirement Scheme for Teachers Circular 102/2007
The Department of Education and Skills introduced an Early Retirement Scheme for Teachers.
It is a condition of the Early Retirement Scheme that with the exception of the situations set
out in paragraphs 10.2 and 10.3 of the relevant circular documentation, and with those
exceptions only, if a teacher accepts early retirement under Strands 1, 2 or 3 of this scheme
and is subsequently employed in any capacity in any area of the public sector, payment of
pension to that person under the scheme will immediately cease. Pension payments will,
however, be resumed on the ceasing of such employment or on the person's 60th birthday,
whichever is the later, but on resumption, the pension will be based on the person's actual
reckonable service as a teacher (i.e. the added years previously granted will not be taken into
account in the calculation of the pension payment).
Ill-Health Retirement
Please note that where an individual has retired from a Civil/Public Service body on the
grounds of ill-health his/her pension from that employment may be subject to review in
accordance with the rules of ill-health retirement within the pension scheme of that
employment.
Pension Accrual
A 40-year limit on total service that can be counted towards pension where a person has been
a member of more than one pre-existing public service pension scheme (i.e. non-Single Scheme)
as per the 2012 Act shall apply. This 40-year limit is provided for in the Public Service
Pensions (Single Scheme and other Provisions) Act 2012. This may have implications for any
appointee who has acquired pension rights in a previous public service employment.
Additional Superannuation Contribution
This appointment is subject to the Additional Superannuation Contribution (ASC) in
accordance with the Public Service Pay and Pensions Act 2017.
Eligibility and Certain Restrictions on Eligibility to Compete
Candidates should note that eligibility to compete is conditional upon candidates, where
applicable, having the necessary requisite work permits/visas/permissions to enable them to
work legally in this country.
Appointments from panels
It is envisaged that a panel of qualified individuals will be established from which vacancies
for this position may be filled within 12 months from date of appointment to panel.
Qualification and placement on a panel is not a guarantee of appointment to a position.
Please note that once an offer of appointment has been accepted a candidate will be removed
from the panel and no further offers of appointment will be made.
Incentivised Scheme for Early Retirement (ISER)
It is a condition of the Incentivised Scheme for Early Retirement (ISER) as set out in Department
of Finance Circular 12/09 that retirees, under that Scheme, are debarred from applying for
another position in the same employment or the same sector. Therefore, such retirees may
not apply for this position.
Department of Health and Children Circular (7/2010)
The Department of Health Circular 7/2010 dated 1 November 2010 introduced a Targeted
Voluntary Early Retirement (VER) Scheme and Voluntary Redundancy Schemes (VRS). It is a
condition of the VER scheme that persons availing of the scheme will not be eligible for reemployment in the public health sector or in the wider Public Service or in a body wholly or
mainly funded from public moneys. The same prohibition on re-employment applies under
the VRS, except that the prohibition is for a period of 7 years. People who availed of the VER
scheme are not eligible to compete in this competition. People who availed of the VRS
scheme and who may be successful in this competition will have to prove their eligibility
(expiry of period of non-eligibility).
Department of Environment, Community & Local Government (Circular Letter LG(P)
06/2013)
The Department of Environment, Community & Local Government Circular Letter LG(P)
06/2013 introduced a Voluntary Redundancy Scheme for Local Authorities. In accordance
with the terms of the Collective Agreement: Redundancy Payments to Public Servants
dated 28 June 2012 as detailed above, it is a specific condition of that VER Scheme that
persons will not be eligible for re- employment in any Public Service body [as defined by
the Financial Emergency Measures in the Public Interest Acts 2009 – 2011 and the
Public Service Pensions (Single Scheme and Other Provisions) Act 2012] for a period of
2 years from their date of departure under this Scheme. These conditions also apply in the
case of engagement/employment on a contract for service basis (either as a contractor or
as an employee of a contractor).
Collective Agreement: Redundancy Payments to Public Servants
The Department of Public Expenditure and Reform letter dated 28th June 2012 to Personnel
Officers introduced, with effect from 1st June 2012, a Collective Agreement which had
been reached between the Department of Public Expenditure and Reform and the Public
Services Committee of the ICTU in relation to ex-gratia Redundancy Payments to Public
Servants. It is a condition of the Collective Agreement that persons availing of the agreement
will not be eligible for re-employment in the Public Service by any Public Service body (as
defined by the Financial Emergency Measures in the Public Interest Acts 2009 – 2011) for a
period of 2 years from termination of the employment. People who availed of this scheme
and who may be successful in this competition will have to prove their eligibility (expiry of
period of non-eligibility).
Declaration
Applicants will be required to declare whether they have previously availed of a public
service scheme of incentivised early retirement. Applicants will also be required to declare
any entitlements to a Public Service pension benefit (in payment or preserved) from any
other Public Service employment and/or where they have received a payment-in-lieu in
respect of service in any Public Service employment.
The above represents the principal conditions of service and is not intended to be the
comprehensive list of all terms and conditions of employment which will be set out in the
employment contract to be agreed with the successful candidate.
APPLICATION & SELECTION PROCESS
How to Apply
Please submit the 3 documents as set out below to Metrolinkjobs@tii.ie.
a) A short cover letter/ personal statement (i.e. no more than 2 pages) outlining why you
wish to be considered for the post and where you believe your skills and experience
meet the requirements for the position.
b) A comprehensive CV, detailed as relevant to the position (no longer than 3 pages).
c) A fully completed Key Achievements Form (attached).
We request that all three documents are submitted in a single word document or PDF where
possible.
Please note that omission of any or part of the 3 requested documents, as set out above, will
render the application incomplete. Incomplete applications will not be considered for the next
stage of the selection process.
Requests for Reasonable Accommodations
TII, in line with the Employment Equality Acts 1998-2015, will ensure that it does all that is
reasonable to accommodate the needs of a person who has a disability and will ensure that
its services are accessible across the range of disabilities.
If you require reasonable accommodations made, please indicate this during the application
process by email Metrolinkjobs@tii.ie. If selected for interview, any requests for reasonable
accommodation need to be accompanied by a medical/psychologist’s report, the purpose of
which is to provide TII with information necessary to make the decision on reasonable
accommodation as promptly as possible. TII will consider each request on a case by case basis.
All information provided will be treated as strictly confidential.
Requests for Documentation/Information in an Alternative Format
All documents/information related to the application process is available in an alternative
format. You can make a request for documents/information in an alternative format by
emailing Metrolinkjobs@tii.ie.
Please provide the following details when making a request:
• Name, address, contact details
• Details of document/information being requested
• The information format sought
All requests will be acknowledged within 3 working days of receipt and will be dealt with
within 10 working days. Where a delay in providing the requested information occurs, TII will
confirm the new date the person can expect to receive the information. If TII is unable to
provide the requested information, the reason will be explained fully in writing to the person
making the request.
Closing Date
The closing date and time for applications is strictly 12pm (noon) on Monday 19th May 2025.
Applications received after the specified deadline cannot be accepted.
If you do not receive an acknowledgement of receipt of your application within 2 working days
of applying, please email Metrolinkjobs@tii.ie.
Selection Methods
TII will convene an expert board to carry out the competitive stages of the selection process
to the highest standards of best practice. The approach employed may include:
• Shortlisting of candidates on the basis of the information contained in
their application
• A competitive, competency focused, interview
• A second round interview
• Presentation/work sample/role play/media exercise, and any other tests or exercises
that may be deemed appropriate; and
• Reference and online checks.
Shortlisting
Normally the number of applications received for a position exceeds that required to fill the
position. While you may meet the eligibility requirements of the competition, if the numbers
applying for the position are such that it would not be practical to interview everyone, TII
may decide that a smaller number only will be called to interview. In t h i s respect, TII
provides for the employment of a short listing process to select a group for interview who,
based on an examination of the documents provided by you, appear to be the most suitable
for the position.
This is not to suggest that other candidates are necessarily unsuitable, or incapable of
undertaking the job, rather that there are some candidates who are, prima facie, better
qualified and/or have more relevant experience.
During any short-listing exercise that may be employed, TII is guided by an interview board
who examine the applications and assess them against pre- determined criteria based on the
requirements of the position. It is therefore in your own interest to provide a detailed and
accurate account of your qualifications/ experience on your application.
Prior to recommending any candidate for appointment to this position TII will make all such
enquiries that are deemed necessary to determine the suitability of that candidate. Until all
stages of the recruitment process have been fully completed a final determination cannot be
made nor can it be deemed or inferred that such a determination has been made.
Interviews
The onus is on each applicant to ensure that she/he is in receipt of all communications from
TII. Candidates should make themselves available on the date(s) specified by TII and should
make sure that their contact details specified on their application are correct. TII will not be
responsible for refunding any expenses incurred by candidates for attendance at interview.
Candidates’ Rights – Review Procedures in relation to the Selection Process
TII will consider requests for review in accordance with its Recruitment & Selection Policy.
References
TII would appreciate it if you would start considering names of people who you feel would be
suitable referees (1 - 2 names and contact details). The referees listed do not have to include
your current employer, but should be in a position to provide a work reference for you. Please
be assured that TII will only collect the details and contact your referees should you come
under consideration at interview stage.
The admission of a person to a competition, or invitation to attend interview, or a successful
result letter, is not to be taken as implying that TII is satisfied that such a person fulfils the
requirements or is not disqualified by law from holding the position.
Should the person recommended for appointment decline, or having accepted it, relinquish
it, TII may at its discretion, select and recommend another person for appointment from the
panel on the results of this selection process.
Deeming of candidature to be withdrawn
Candidates who do not attend for interview or other test when and where required by TII, or
who do not, when requested, furnish such evidence as TII require in regard to any matter
relevant to their candidature, will have no further claim to consideration.
Appendix A
Key Competencies for Principal Officer
Leadership & Strategic Direction
• Leads the team, setting high standards, tackling any performance problems &
facilitating high performance
• Facilitates an open exchange of ideas and fosters and atmosphere of open
communication
• Contributes to the shaping of Departmental / Government strategy and policy
• Develops capability and capacity across the team through effective delegation
• Develops a culture of learning & development, offering coaching and constructive
/ supportive feedback
• Leads on preparing for and implementing significant change and reform
• Anticipates and responds quickly to developments in the sector/ broader
environment
• Actively collaborates with other Departments, Organisations and Agencies
Judgment & Decision Making
• Identifies and focuses on core issues when dealing with complex information/
situations
• Assembles facts, manipulates verbal and numerical information and thinks
through issues logically
• Sees the relationships between issues and quickly grasp the high level and sociopolitical implications
• Identifies coherent solutions to complex issues
• Takes action, making decisions in a timely manner and having the courage to see
them through
• Makes sound and well informed decisions, understanding their impact and
implications
• Strives to effectively balances the sectoral issues, political elements and the
citizen impact in all decisions
Management & Delivery of Results
• Initiates and takes personal responsibility for delivering results/ services in own
area
• Balances strategy and operational detail to meet business needs
• Manages multiple agendas and tasks and reallocates resources to manage
changes in focus
• Makes optimum use of resources and implements performance measures to
deliver on objectives
• Ensures the optimal use of ICT and new delivery models
• Critically reviews projects and activities to ensure their effectiveness and that
they meet Organisational requirements
• Instils the importance of efficiencies, value for money and meeting corporate
governance requirements
• Ensures team are focused and act on Business plans priorities, even when faced
with pressure
Building Relationships & Communication
• Speaks and writes in a clear, articulate and impactful manner
• Actively listens, seeking to understand the perspective and position of others
• Manages and resolves conflicts / disagreements in a positive & constructive
manner
• Works effectively within the political process, recognising & managing tensions
arising from different stakeholders perspectives.
• Persuades others; builds consensus, gains co-operation from others to obtain
information and accomplish goals
• Proactively engages with colleagues at all levels of the organisation and across
other Departments//
• Organisations and builds strong professional networks
• Makes opinions known when s/he feels it is right to do so
Specialist Knowledge, Expertise and Self Development
• Develops and maintains skills and expertise across a number of areas that are
relevant to his/her field and
• recognised by people internal and external to the Department/ Organisation
• Keeps up to date with key departmental, sectoral, national and international
policies and economic, political and
• social trends that affect the role
• Maintains a strong focus on self-development, seeking feedback and
opportunities for growth
Drive & Commitment to Public Service values
• Consistently strives to perform at a high level
• Demonstrates personal commitment to the role, maintaining determination and
persistence while maintaining a sense of balance and perspective in relation to
work issues
• Contributes positively to the corporate agenda
• Is personally trustworthy, honest and respectful, delivering on promises and
commitments
• Ensures the citizen is at the heart of all services provided
• Is resilient, maintaining composure even in adverse or challenging situations
• Promotes a culture that fosters the highest standards of ethics and integrity
Key Achievements Form
Having read the competencies and thought about the demands of the role, for each of the
five competencies below, please briefly (max 250 words for each) demonstrate a specific
example which illustrates how you have developed the relevant competency during your
career to date and which clearly demonstrates your suitability for this position.
Ideally, your answer should highlight include all elements of the STAR competency framework
– which is outlined below:
Situation Present a challenging situation you found yourself in
Task What did you need to achieve from the situation?
Action What action did you personally take to achieve this?
Result What was the result of your action?
These examples may be assessed as part of the shortlisting process.
Please complete all sections of the form below.
Name: _______________________________________
- Leadership & Strategic Direction:
- Judgment & Decision Making
- Management & Delivery of Results
- Building Relationships & Communication:
- Specialist Knowledge, Expertise and Self-Development
GDPR Privacy Statement- Recruitment Process
Purpose of Processing
TII conducts a competency based recruitment process to fill vacancies within the organisation. To
complete this, interested individuals are asked to submit a CV, Cover Letter and Key Achievements
form for assessment by the interview panel. For the successful candidate, some of the information
provided will form the basis of the contract of employment (e.g. address).
Legal Basis for Processing
• Necessary for performance of a contract or to enter into such a contract
• Compliance with legal obligation (Terms of Employment Information Act)
Recipients
The following shall receive your information for reasons outlined below:
Recipient Reason
HR (internal) Storing application, acknowledging responses and corresponding with applicants
HR (external
Service
provider)
If outsourced support is sought, TII’s outsourced HR provider may receive
applications to assist with elements of administration, or to manage the entire
recruitment process
Interview
Panel
The Interview Panel will receive your applications to conduct shortlisting and
assessing applicants
Referees Applicants are asked to provide references for people who can be contacted to
validate work records and/or comment on suitability of the applicant for the TII
position in question. These people shall be contacted and the applicants name
will need to be provided to receive the reference.
Company
Doctor
TII will use your personal details to refer you to the company doctor if
considered for appointment
Details of Data Transfers Outside the EU
This does not apply to this process.
Automated Decision Making
This does not apply to this process.
TII Information Booklet - MetroLink Press Office Lead – April 2025
Retention Period for Data
For unsuccessful candidates, applications and correspondence shall be retained for 2 years. For
successful candidates, their application will be placed on their employee file and retained during
their employment and for 7 years thereafter.
Your GDPR Rights in Relation to this Process
Right Explanation
Access You can request and receive access to the information requested in the
process at any time.
Portability You can request and receive a copy of this data, in
electronic/transferable format, at any time
Erasure You can request the data held be erased. We have outlined the
anticipated retention period above.
Rectification You can request that any incorrect information, due to this information
being updated or otherwise, be corrected.
Objection You can object to this information being processed
If you have any questions or complaints about TII’s use of your personal data, please contact TII’s
Data Protection Officer:
• By post: Data Protection Officer, Transport Infrastructure Ireland, Parkgate Business Centre,
Parkgate Street, Dublin 8, D08 DK10
• By phone: +353 1 646 3600
• By email: dataprotection@tii.ie
You also have the right to lodge a complaint with the Data Protection Commission if you are not
happy with the way we have used your information or addressed your rights. Details of how to lodge
a complaint can be found on the Data Protection Commission’s website