Group Reservations & Revenue Manager - Clare Tourism

The position of Group Reservations and Revenue Manager is an exciting opportunity for an individual interested in playing a significant role within Clare Tourism and we are inviting applications from suitably qualified persons for this competition. It is proposed to form a panel of qualified candidates to fill the vacancy of Group Reservations and Revenue Manager on a full-time permanent contract. The successful applicant will report to the Head of Commercial and Shared Services and works closely with Senior Management within Clare Tourism to develop a World Class Visitor Experience.

The Group Reservations and Revenue Manager will have the responsibility for providing and supporting the reservations teams. In particular the implementation, of revenue management strategies and processes with the administration and development of a reservations system. The mission of the Clare Tourism includes the provision of a World Class Visitor Experience.

· Responsible for planning, organising and optimising all activities of revenue management for the business.

· Ensuring a safe and a world class visitor experience is provided and helping to embed a culture of a great place to work through trust, respect and safety through training and development.

· Develop and implement a bespoke booking and reservations system and contribute to the improvement, development and maintenance of this booking and revenue management system.

· Supporting and monitoring the reservations departments at Clare Tourism managing the team.

· Work closely with the senior management develop rate strategies.

· Development of Key Performance Indicators, weekly yield and monthly revenue reports.

· Produce month end reports with a strong emphasis on past, current and future performance analysis.

· Utilitise rate comparison reports to identify and react to pricing opportunities within the business.

· Works closely with the operational management team throughout Clare Tourism and manages the development and understanding of the trade and booking system to assist with capacity management for all sites.

· Works closing with management throughout Clare tourism to develop standard operating procedures on the organization rates.

· Act as the principle point of contact for anyone with questions about reservations and yield management.

· Establishes and maintains effective employee relations including open communication with all employees.

· Assist sales teams with trade contracts renewals, ensuring that all trade partners are compliant with their contracts.

· Supporting the sales and marketing management teams with promotional information to drive sales in all Clare Tourism Visitor attraction sites.

· Assist the Sales and Marketing teams to promote and grow online bookings.

· Delivers on specific projects that may be assigned from time to time

· Supports and works in conjunction with the senior management to ensure best practice throughout all reservations and yield management operations at the Clare Tourism Visitor attraction sites

· Participate in outreach activities to support Clare County Council associated tourist attractions and services as required.

· Proven track record in yield/ revenue management/ reservations with at least 5 years management experience

· Candidate will ideally have a Diploma / Degree in a similar or related discipline in tourism / visitor management, business /finance or related field qualification is required

· The post will be operational on Monday to Friday.

· Candidates need Full Driving License and their own transport

Position is recruiting now, interviews are on-site at the property. Please note applicants require current legal status to live and work in Ireland without restrictions.

For full details on this opportunity please contact Richard 086-8333677 and email Current CV with Reference details Richard for confidential discussion