Freight/Logistics Specialist

Freight, logistics & Shipping Specialist
You will: -

• Be the connection between all areas of the business -positively impacting upon the customer experience overall.
• Use your strong customer focus to resolve logistics service queries, complaints & lessons learned
• Efficiently resolve queries relating to the global transportation network delivery service
• Have cross-functional communication with internal customers - creating & maintaining strong working rel'ships with colleagues in the Production Centres, Sales Centres & Logistics
• Build strong rel'ships with external parties who are key to the success of Customs & Trade Compliance & external logistics / IT Service Provider
• Work as part of the team to coordinate & resolve disruptions (IT outage(s), capacity issues, etc.)
• Monitor & coordinate all physical & IT flows (inbound, outbound, returns)
• Provide Info. of delivery date (IOD) or Proof of delivery (POD), as required
• Coordinate shipping documents, commercial invoices, AWB, customs, Safety Data sheets etc. as required.

Experience & Skills Required

• Degree in Business with ideally logistics, or freight forwarding experience
• Fluent English, & German, Chinese, Polish, Russian, French are desirable
• Good communication & problem-Solving skills
• Passion for documentation (Work instructions, SOP's, SLA's)
• SAP-Knowledge (Module WM) or other Transport Mgt. Systems
• Team spirit, ability to work under pressure
• Training & certification of ADR, IMO & IATA preferred
• Logistics or Customer Service experience and strong MS Office skills - Excel, Word & Power Point
• Happy to be part of a new team in a well-established company
• Work in a great global team; you will be in the office 4 days a week with 1x early (5 to 2pm) & possibly one afternoon (2 - 10 pm) each week. These are shared with your team on a rotational basis so that you can support colleagues globally
• Willingness to travel (project based) or for training
• Be enthusiastic with good initiative a self-starter; strong communication skills
• Rewards : negotiable salary, great benefits along with an opportunity to travel for training and networking with your multi-cultural team
• Long term career development opportunities are available too