IT jobs

Browse our selection of 30 IT jobs below or use advanced job search to refine or expand the results.

  • CPL
    DESKTOP/NETWORK ENGINEER 38K
    CPL
    CORK
  • CPL
    ENGINEERING MANAGER
    CPL
    LIMERICK
  • CPL
    SALESFORCE ADMINISTRATOR
    CPL
    DUBLIN SOUTH
  • ICDS RECRUITMENT
    IOT SOLUTIONS ENGINEER
    ICDS RECRUITMENT
    LOUTH
  • COLLINS MCNICHOLAS RECRUITMENT
    BLOCKCHAIN ENGINEER
    COLLINS MCNICHOLAS RECRUITMENT
    DUBLIN WEST
  • COLLINS MCNICHOLAS RECRUITMENT
    SENIOR LEAD DEVOPS ENGINEER
    COLLINS MCNICHOLAS RECRUITMENT
    WESTMEATH
  • COLLINS MCNICHOLAS RECRUITMENT
    FULL STACK ENGINEER REMOTE
    COLLINS MCNICHOLAS RECRUITMENT
    DUBLIN WEST
  • COLLINS MCNICHOLAS RECRUITMENT
    DEVOPS ENGINEER 2-3 YEARS EXPERIENCE
    COLLINS MCNICHOLAS RECRUITMENT
    WESTMEATH
  • COLLINS MCNICHOLAS RECRUITMENT
    BACK END PYTHON ENGINEER REMOTE POSITION
    COLLINS MCNICHOLAS RECRUITMENT
    DUBLIN NORTH
  • CPL
    PYTHON DEVELOPER
    CPL
    DUBLIN CITY CENTRE
DESKTOP/NETWORK ENGINEER 38K
Posted on:
06/07/2020
Location:
CORK
Salary:
EUR 35,000 - 40,000
Job type:
PERMANENT
Job reference number:
15503835
Client ID:
JO-2002-445954
Benefits:
EXPENSES
Duties include

• Support for infrastructure environment (network switches, servers, backup tape library) – under guidance from the responsible offshore support towers

• Data Centre Tasks – rack new hardware, follow HW retirement process, visible checks

• Provide support on client sites.

• Work to resolve client issues to agreed service levels and in a professional manner.

• Take ownership of calls escalated from the service desk

• Videoconferencing equipment – test and meeting support• Dedicated commitment to service quality.

• Candidate will need to demonstrate that they can work well in a team environment

• Answer contacts and reply to emails promptly and professionally

• Manage end to end all tickets logged, providing regular updates to customers on call status

• Invoke Escalation Procedures within defined time frames

• Working in a regulated environment, the candidate will need to be consistent in following safety and operational procedures

• Adhere to all ITAM Asset management procedures - tagging assets, adding, removing, updating, inventories, etc

• Organize daily workflow using call logging system to respond, update progress and close out reported incidents.

What you need

• Proven hardware and Neworking skills

• Experience of supporting Microsoft Office suites including Office 365

• Excellent written and verbal communication skills

• Infrastructure support e.g. switches, servers, patching, etc.

• Printer hardware knowledge

Please note you must have a valid Irish working visa and you must drive to travel to clients site.